CARM - Caring All Together on Romney Marsh

CARM provides support and services to older and vulnerable people on Romney Marsh and parts of rural Ashford.

Their mission is to support people living on Romney Marsh and its surrounding rural areas who are socially isolated. Through this support they aim to improve people's well-being, to help people remain independent for longer and to enhance the quality of life of the rural communities where they operate. In pursuing this mission they will treat people with dignity and respect.


CARM is a registered charity (no. 1067189 registered in 1997), supported by a board of trustees bringing a range of professional expertise and local knowledge.

Meeting Points

Meeting Points are social drop-ins in villages and coastal communities throughout Romney Marsh and parts of the south of Ashford borough. These Meeting Points are run by volunteers, supported by CARM's Meeting Points coordinator, Mrs Emma Wiltshire. Meeting Points provide a local point of contact for meeting old friends and new, in a friendly and welcoming environment. They are not 'clubs' - everyone is welcome, and refreshments are available. 

Meeting Points also provide a useful source of information and access to a range of services. There is a well-stocked Information Point and regular outreach 'surgeries', including Hi-Kent (for hearing aid batteries and tube cleaning); Citizen's Advice and others. Local Community Wardens often drop-in, and there is a programme of guest speakers who visit to give information about their services. 


Meeting Points take place at the following locations and times: 

  • Appledore (Methodist Church, The Street, Appledore) Tuesdays 10am to 12noon
  • Brookland (Village Hall) 4th Friday of the month, 1.30pm to 3.30pm
  • Burmarsh (Shepherd & Crook Pub) 3rd Wednesday of the month, 11am to 1pm
  • Coastal (Greatstone) (St Peters Church Hall, Roberts Road, Greatstone) Tuesdays 10am to 12 noon
  • Dymchurch (Methodist Church Hall, corner of High Street & Chapel Street) Mondays 10am to 12noon
  • Lydd (Hardy Hall, Skinner Road, Lydd) Thursdays 10am to 12noon
  • Tenterden & St. Michael's (Trinity Baptist Church, Ashford Road) 1st and 3rd Tuesdays 10am to 12noon
  • Woodchurch (The Bonny Cravat Public House) 3rd Wednesday in the month 10am to 12noon
  • Rolvenden (Rolvenden Village Hall) 2nd Wednesday in the month 10am to 12noon 

If you live in an area which could benefit from hosting a Meeting Point please Email Icon email the Coordinator.

Befriending Service - Well-Being at Home

The Well-Being at Home service provides a regular volunteer visitor for people unable to leave home without assistance and who are therefore socially isolated.  We prioritise visiting those who live alone and who do not use day services.

The service covers all of Ashford and Shepway districts, with CARM providing the service on Romney Marsh and the surrounding areas, and Ashford and Shepway Volunteer Centres providing the service in the rest of the two districts. Since August 2012 we have extended the service to include three nominated residential homes as it is recognised that people can experience loneliness in these settings. 

Visits are weekly or fortnightly, for an hour or two, and provide the person we visit with a chance to have a chat and have someone who has the time to listen.


This is a free service. To make a referral, or enquire for yourself, please contact Benedict Potts at CARM  Telephone Icon 01233 75812201233 758122   Email Icon  email.

Reminiscence Sessions - Our Memories Matter

Our Memories Matter provides weekly reminiscence sessions for groups of older people, in order to reduce their social isolation and improve their sense of well-being.  Reminiscing (sharing memories) is a positive experience, helping those that take part to feel valued and listened to.  Most important of all the sessions are great fun. The sessions are facilitated by trained volunteers, using a variety of props as triggers to encourage memories. The service is managed by a paid coordinator. The service currently operates seven groups; two in residential care homes, three in integrated care settings, one in a day centre and one at an assisted living facility. These settings are located in Folkestone, Hythe, Dymchurch, New Romney, Seabrook and Tenterden. Three of the groups are specifically for clients with dementia and attendees at these sessions include day centre clients and those on respite or in long term care.

Volunteers receive a full induction and training is provided in a variety of ways. Volunteers work in groups to facilitate sessions on a weekly basis in blocks of 10 sessions, usually with a month to six week break in between.  Regular volunteer support meetings are held throughout the year.  All volunteers are required to have a DBS (formerly CRB) and reference check.  

To find out more about Our Memories Matter generally or to express an interest in volunteering please contact the office  Telephone Icon 01233 758122   Email Icon  email.

Further Information

For further information, please visit the CARM website.

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